Home Account & Access Data Privacy Requests (GDPR)

Data Privacy Requests (GDPR)

Last updated on Jul 01, 2025

Your Rights Under GDPR

At Blackbird, we respect your privacy rights under the General Data Protection Regulation (GDPR). This guide explains how to exercise your rights to data anonymization or suppression.

Types of Data Privacy Requests

Under GDPR, you can request:

  1. Access to Your Data: Receive a copy of all personal data we hold about you

  2. Data Correction: Update or correct inaccurate personal information

  3. Data Deletion/Erasure: Request the deletion of your personal data (right to be forgotten)

  4. Data Processing Restriction: Limit how we use your data

  5. Data Portability: Receive your data in a structured, commonly used format

  6. Objection to Processing: Object to certain types of data processing

How to Submit a Data Privacy Request

To submit a request for data anonymization, suppression, or any other GDPR-related request:

  1. Send an email to [email protected] with the subject "GDPR Data Request"

  2. Include the following information:

    • Your full name

    • Email address associated with your account

    • Order numbers (if applicable)

    • Specific request type (anonymization, deletion, access, etc.)

    • Any additional details relevant to your request

  3. For security purposes, we may ask you to verify your identity

⏱️ Response Timeline

We are committed to responding to your request in a timely manner:

  • We will acknowledge receipt of your request within 3 business days

  • We will process your request within 30 calendar days

  • If your request is complex, we may extend this period by up to an additional 60 days (we will notify you if this is the case)

🔄 Data Anonymization Process

When we anonymize your data:

  1. We identify all personal data associated with your account

  2. We replace identifiable information with non-identifiable placeholders

  3. Your email address is removed from marketing communications

  4. Your account remains functional but without personally identifiable information

  5. We maintain minimal data required for legal and business purposes (such as order records)

🗑️ Data Deletion Process

When we delete your data:

  1. Your account will be deactivated

  2. Your personal information will be deleted from our active systems

  3. Order history will be maintained without personal identifiers for legal and tax purposes

  4. Backups containing your data will be overwritten in our normal backup cycle

  5. You will receive confirmation once the deletion is complete

❓ Frequently Asked Questions

Will data deletion affect my purchased extensions?

Data deletion may affect your ability to access previously purchased extensions. We recommend downloading all your extensions before requesting complete data deletion.

What data do you retain for legal purposes?

We may retain certain transaction records for tax and legal compliance, but these will be anonymized and contain no personally identifiable information.

Can I reactivate my account after deletion?

Once your data is fully deleted, account reactivation is not possible. You would need to create a new account.

📞 Contact Information

For any questions about data privacy or GDPR requests: